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Privacy Policy – Cloud Accounting & Tax Services Inc. (CLaTAX)

Effective Date: September 20, 2025
Last Updated: September 20, 2025

Cloud Accounting & Tax Services Inc. ("CLaTAX", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website claccounting-tax.ca and related services.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, financial or tax-related details you provide through forms, consultations, or client portals.

  • Usage Data: Information about how you use our website (IP address, browser type, device, pages visited).

  • Cookies & Tracking Technologies: We and our partners (such as Google AdSense) use cookies and similar technologies to provide personalized ads, analyze traffic, and improve site performance.

 

2. How We Use Your Information

We use your information to:

  • Provide accounting, tax, and consulting services.

  • Process inquiries, client onboarding, and communication.

  • Improve website functionality and security.

  • Deliver personalized advertising and measure campaign performance (via Google AdSense).

  • Comply with legal and regulatory requirements in Canada.

 

3. Sharing Your Information

We do not sell your personal information.
We may share data with:

  • Service Providers: IT, hosting, and software vendors that support our services.

  • Advertising Partners: Google AdSense and its vendor partners, in compliance with GDPR and IAB TCF standards.

  • Legal/Regulatory Authorities: When required by law (e.g., CRA, courts).

 

4. Advertising and Third-Party Partners

We use Google AdSense to display advertisements on our website. Google and its partners may use cookies, unique identifiers, and similar technologies to collect and process information about your device and browsing activity in order to provide personalized ads, measure ad effectiveness, and improve services. These partners may include vendors participating in the IAB Transparency and Consent Framework (TCF). You can learn more about how Google uses data when you visit sites or apps that use their services by reviewing Google’s Privacy & Terms.

We use Google’s commonly used list of advertising partners, which may be updated automatically over time. You can review the current list of partners directly in our cookie consent banner or by visiting Google’s partner page

 

5. Legal Basis (for EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data for advertising and analytics only with your consent, which you may provide through our cookie consent banner. Other processing activities may rely on the performance of a contract (e.g., providing services you request) or our legitimate interests (e.g., fraud prevention, improving our website), except where overridden by your privacy rights.

 

6. Cookies We Use

We use different types of cookies on our website: Essential Cookies, which are required for core site operations such as security, account login, and remembering your privacy preferences (for example, session or authentication cookies). Analytics and Performance Cookies help us understand how visitors use our website so we can improve it; these cookies collect aggregated and anonymous data, such as those used by Google Analytics. Advertising and Targeting Cookies, including those placed by Google AdSense and its partners, are used to deliver personalized ads and measure their effectiveness. These cookies may track your browsing activity across websites, such as the Google AdSense or DoubleClick cookie. Finally, Functional Cookies allow us to remember your preferences, such as language or region, to provide a more personalized experience (for example, preference cookies).

Managing Cookies

  • You can manage or disable cookies through your browser settings.

  • To manage personalized advertising cookies set by Google, visit Google Ads Settings.

  • For more general cookie management options in the EU/UK, you can also visit Your Online Choices.

 

7. Your Choices and Right to Withdraw Consent

You have the right to withdraw your consent for personalized advertising or cookies at any time. You may do this by adjusting the options in our consent banner, changing your browser settings to block cookies, or visiting Google Ads Settings to manage or opt out of personalized advertising.

 

8. Your Privacy Rights

Depending on your location, you have rights under PIPEDA (Canada) and GDPR (EU/UK):

  • Access and request a copy of your personal data.

  • Correct or update your data.

  • Request deletion of your data (subject to legal requirements).

  • Withdraw consent for cookies or advertising.

  • File a complaint with your local privacy authority.

To exercise your rights, contact us at [Insert CLaTAX Contact Email].

 

9. Data Security

We implement administrative, technical, and physical safeguards to protect your data.
However, no online transmission is 100% secure — use the site at your own risk.

 

10. Data Retention

We retain client and tax-related records as required under Canadian tax law and professional regulations, generally for at least 7 years.

 

11. International Data Transfers

As we use global service providers (Google, cloud hosting), your data may be transferred outside Canada. We ensure such transfers comply with GDPR and PIPEDA requirements.

 

12. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

 

13. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

 

14. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Cloud Accounting & Tax Services Inc. (CLaTAX)
📍 163-4300 North Fraser Way, Burnaby, BC V5J 5J8, Canada
📧 office@claccounting-tax.ca
📞 (855) 915-2931 | (236) 521-0134 | (604) 440-9994

Accessibility Statement – Cloud Accounting & Tax Services Inc. (CLaTAX)

At Cloud Accounting & Tax Services Inc. (CLaTAX), we are committed to ensuring that our website and services are accessible to all individuals, including people with disabilities.

We strive to follow recognized accessibility standards and best practices to provide a user-friendly experience for everyone. This includes making continuous improvements to our website design, navigation, and compatibility with assistive technologies such as screen readers.

If you experience any difficulty accessing content on our website or encounter any barriers, please let us know. We take accessibility seriously and will work with you to provide the information, service, or support you need in an alternative format.

📧 Contact us: office@claccounting-tax.ca
📞 Call us: (855) 915-2931 | (236) 521-0134 | (604) 440-9994

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